Green Rep Exchange currently ships all orders within the United States. All orders must have a valued residential or business shipping address. Individual Suppliers may have additional shipping restrictions.
You are responsible in paying the shipping and handling charges for all products purchased through the Services on Green Rep Exchange, even if you refuse or return a shipment.
Regardless, if product specifications on Green Rep Exchange website provide published shipping weights, such weights are for informational purposes ONLY and are not to be used for estimating or calculating shipping costs. Final shipping costs will be calculated at the checkout.
As soon as you add products to your shopping cart, proceed to checkout and pay for your order via the available payment methods (major credit card, PayPal, etc.), you will receive confirmation of your order. Once an order is placed, it cannot be modified or canceled.
Depending on the size of the order, the processing time, estimated delivery times, the carrier, shipping method and shipping location, all or some will vary by Supplier.
Orders may be shipped either by UPS, USPS, FedEx, DHL, etc. or Freight. Estimated times could take 1 – 2 days to process, and 3 – 8 business days to ship depending on your location. You will receive a shipping confirmation email once the order is shipped.
Shipping policies and charges vary by Supplier.
We recommend checking the product description, packaging, and reviews of an item before purchasing.
– All sales are final. An RMA will only be accepted if the item is mis-shipped or damaged.
All RMAs will be for a refund. We do not process product(s) exchanges or backorders, exchanges must be placed as a new order. A 15% restocking fee will apply for all refused/returned orders. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested, please wait until your request is approved before discarding any damaged boxes, packaging, or products.
All paid Membership Subscriptions, set-up fees and any other fees and charges that are purchased to utilize the Services on Green Rep Exchange are all prepaid and are non-refundable. All sales are final as the digital nature of the services and allocated resources make them non-returnable.
Green Rep Exchange does not provide refunds or credits for any partial-month, partial-quarter or partial year paid Membership subscription periods.