Dear Customer,

Your cart consists of at least one product which is part of a group purchase.
This type of purchase does not allow you to add mix different types of products at the same time in your cart.
You want to add a product which is part of a group purchase in your cart which already consists of other types of product.
This type of purchase does not allow you to add mix different types of products at the same time in your cart.
Your cart consists of at least one product which is part of a group purchase.
You cannot have more than one product, part of a group purchase, in your cart.

You have two options: You can either finalise your current cart or you can empty it so that you can add your product.

Thank you for your understanding.


Best Regards,

The staff of onestopnatural.com

If you are not totally satisfied with your order, One Stop Natural will accept returns for a limited period and for specific reasons. All returned product(s) must be unopened, unused and undamaged, in their original packaging and be in a re-sellable condition. However, a Return Merchandise Authorization (RMA) is REQUIRED or the return will not be processed. There is also a 15% restocking fee.  We do not cover the cost of the return label or refund outbound postage.

Any order discrepancies must be reported to info@onestopnatural.com within 15 days from the shipment date. The email needs to include an INVOICE#, ORDER#, and the SKU# or UPC# of the items received in error.

Pre-approval for returns must be received by One Stop Natural within 15 days from the shipment date of the product(s). Pre-approval shall be obtained by contacting info@onestopnatural.com for a RMA #. The RMA # must be assigned by One Stop Natural before the product(s) is returned. We will provide you a warehouse address to return the product(s). 

Any product defect issues past the 15 day period must be submitted directly to the manufacturer of the product(s). 

Once we receive your returned product(s) and they are approved for refund, we will initiate a refund to your credit card or original method of payment.

If the product(s) is damaged please report to us immediately at info@onestopnatural.com.  Please keep the original shipping carton and packaging materials for inspection. One Stop Natural may request photos of the damaged product(s). Replacement orders or refunds may be denied if photos are not provided.We will then issue a replacement for your damaged item(s) or issue a refund once everything has been approved.

Any returned product(s) that arrives to One Stop Natural opened, used or in poor condition will not be entitled to a refund. We will notify you of the rejected returns via email, and you may request the product(s) be sent to you at your expense, plus a service fee. 

One Stop Natural does not process product(s) exchanges. Once the product(s) is returned unopened and unused within the designated time period as mentioned above, then a refund will be issued and you may then place a new order for the item you would like. 

You will be responsible for paying for your own shipping costs for returning your product(s). Shipping costs are non­refundable.

If you have any additional questions on how to return your product(s), contact us at info@onestopnatural.com.  

 


Ajax Alphabetical Search

Categories

Specials

No specials at this time.